Politique de remboursement
Return and Refund Policy
Because our products are made to order, all sales are final. We do not accept returns or exchanges for change of mind, fragrance preference, or accidental selection of the wrong product or scent.
Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If an item is damaged in transit, defective, or different from what you ordered, contact us at info@deliciouslywickt.com within 7 days of delivery.
Please include:
- your order number;
- a description of the issue; and
- clear photographs of the item and its original shipping packaging.
Once we have reviewed the information, we will arrange an appropriate replacement or refund. Please do not return an item unless we have provided return instructions.
Original shipping charges are non-refundable except where an order arrives damaged, defective, or incorrect.
