Shipping Policy

Shipping Destinations

We currently ship within Canada.

Shipping availability is determined by the address entered at checkout. If additional destinations become available, they will be displayed during checkout.

Processing Times

Most Deliciously Wickt products are made to order. Please allow up to three business days for your order to be prepared before shipping.

Processing times do not include weekends, statutory holidays, or the time your package spends in transit. Processing may take longer during seasonal launches, sales, and other high-volume periods.

You will receive a shipping confirmation when your order has been dispatched.

Shipping Rates and Carriers

Orders are charged a flat shipping rate, which will be displayed at checkout before payment is completed.

We ship through major courier services and select the most appropriate carrier for each order based on the destination, package requirements, service availability, and expected delivery time. The carrier used may therefore vary between orders.

Delivery Times

Delivery dates and transit times are estimates only and are not guaranteed. Delays may occur due to weather, carrier disruptions, increased seasonal volume, or other circumstances outside our control.

Tracking information will be provided when it is available from the selected carrier.

Address Changes and Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, please contact us at info@deliciouslywickt.com as soon as possible. We will make every reasonable effort to correct the address before the order ships, but changes cannot be guaranteed once an order has been dispatched.

If a package is returned to us because the address provided was incomplete or incorrect, additional shipping charges may apply before the order can be shipped again.

Lost, Stolen or Damaged Packages

If your package appears to be lost, has been marked as delivered but cannot be located, or arrives damaged, please contact us at info@deliciouslywickt.com with your order number and any relevant photographs or tracking information.

We will review the circumstances, contact the shipping carrier where appropriate, and work with you to determine the most reasonable resolution.

If your order arrives damaged, please retain the product and all original packaging, as photographs may be required to support a claim with the shipping carrier.